Century 21 Real Estate
I can't tell you how much I LOVE THIS PODCAST from Darrin!!
It is a great thing he isn't in our market to have to
compete against - this is great for both new managers
and experienced managers to listen to and learn! It raises
the bar on what the expectations are for them to become
a GREAT Leader in their Branch!!! This alone is worth
every penny we are paying you!!!
We are grateful !!
Thanks!
Tracy Hutton
Century 21 Scheetz - Indianapolis
Steve, I just wanted to let
you know I plan to stay in touch and come to your future
sessions. I really would like to make up the session
on training a new agent the first day, most likely that
was the one that would have benefited me the most.
I have seriously learned so much. Almost too much, I
think I will as time goes on implement more and more
of what you have laid out here as I realize that most
likely everything you brought to us 'really is a good
idea'. Don't know how much sense that makes but, change
is a process not an event. You have been the event and
now we have to make what you brought to us part of our
process, and we have in many ways but not all.
I have a good friend who is a trainer across the country
for Toyota, and he told me the other day, 'These are
the most expensive words in the business: ..."we
always do it that way...." Don't want to make those
expensive mistakes, and I think listening and implementing
the principals and tasks you have given us will help
that.I look forward to good recruiting and retention,
and I would say also, some delightful life skills from
the
time you have taken with us to share your life.
Gracias.
Jodi Tussing
Century 21 Access America - Connecticut & RI
Really enjoys class,
glad he is taking it, will be able to use it as they
get their system in place. This system will help. A year
is a good time frame. Enjoys Steve’s presentation
style. Looks forward to succeeding next year.
Andy Murphy
C21 Care/Village
Enjoyed the interview and is looking forward
to Steve’s next class.
Brad Platt
C21 Northland (MI)
The program is helping them (Joan and owner) to realize they need a person who
is solely a recruiter and will give them the tools to do it well.
Joan Sinnott
C21 Lullo
Steve’s presentation on Hot Groups is a good idea and will help them (his
company and agents) get more out of their time together and stimulate thinking.
Larry Lynch
C21 Beaulieu
For next class, if she follows his steps, she will do better. She is looking
at a recruiting overview from 1994 Steve prepared for her company that is out
on the desk and still used. She thought that was cool and that his influence
has helped make the company grow as well as Steve’s materials evolving.
Lisa Rossow
C21 New Heritage
Lost track of how important recruiting is and
now with Steve, the class came along at right time and
things Steve said about becoming more relevant ring true.
He has high expectations and believes the class will
be worthwhile.
Likes it.
Nick Sommers
C21 Alliance Group
Enjoyed class so far, the reading materials, starting to see through Steve, how
it is unfolding and will hang together.
Stan Szeremeth
C21 Pro Team
Overall, I was very pleased with
the feedback. Let’s just
concentrate on the material and
turn these Friedman Fanatics into
Recruiting Razors!
“...I will keep an open mind and create a hot
group for both offices. ... I am committed to create
an effective recruiting program. Thanks”
“
I liked it and think we are onto a good thing.”
“
It was good. It was also overwhelming...simply meaning
that the new material was challenging...making me think
on a deeper level about recruiting...recruit people with
a plan already in place as to how to use those people
and develop individual profit centers for each person
you hire. Thanks for the opportunity.”
“I think it's a very worthwhile
program and will serve as the
impetus many of us need to assess,
revise,
and launch a very different recruiting campaign from
what we've done in the past. I agree with most of what
has been presented and it has helped me to see opportunities
I was not aware of. As with anything, there are a few
things I disagree with and will probably not implement,
but nothing of major importance. I think the homework
assignments will really aid us in our analysis and are
things we probably would not do otherwise, even though
we all knew we should be doing them. And as always, there
is great benefit to spending time with the other Brokers
and sharing with each other our best practices.
Thank you for spearheading
this effort.”
“Thought it was a good session and I have already
started implementing some of the ideas I received there.”
“The second day of the class was much better than
the first, although the first was not bad. I thought
the class had more usable information that we can put
into practice in the office. The Hot Group concept was
good. The inter-action was a positive part of the day
and made me realize that most people have very similar
problems. Also the lunch was better!”
Walter H. Ohlson
C21 Regional
Office
“Steve kept spoon feeding us which is good. He's
making it interesting. It remains to be seen if NWI brokers
will be tripping all over each other. I know what your
corporate response will be, I'm curious to see how Steve
responds. Overall, I've applied what I've learned so
far and I'll let you know next week if it works. I'm
exited!”
“
Yesterday's session was very worthwhile, even though
I did not do the map correctly. I am re-doing it and
can see the value in identifying the areas and pockets
we need to concentrate on. I also thought the group interaction
was worthwhile and made me see the similarity in problems
across the board. My husband has been involved with TQI
programs as well as the Kaisen concept, but I never thought
much about it outside of the world of Industry and steel.
Keep up the good work. This is an interesting process.”
Kathy
Merritt
Century 21 Pace Four Seasons
“Hi Steve. After a few of your classes, we are
starting to get good results on new hires. Al Stetson,
who is taking your class along with me, just interviewed
two new agents.”
“As such, I've now requested that our agents turn in a business planning
sheet twice a month that details what they've done in the past two weeks. My
purpose is to guide my existing agents towards being more pro-active on their
business.”
“
Each agent in our company has been provided with Lead Router for free, so the
agents now have a choice.”
“They can turn in their bi-weekly sheets and continue to get Lead Router
for free on their leads or not turn it in and not get that service.”
“This forwarded email is the second of emails
I received with a less than positive message. What do
you think of this?”
Donna Bruno
Century 21 North
Star Realty
“Hi Steve, I had wanted to get to Ct to attend
the session I missed (our date was Jan 3rd) but was sick.
Would you please send me the power point presentation
from that session so I can review the material from that
day?” “ Over all I have been implementing
as much as I can as I can.”
“
I have added 2 experienced agents and have several new
agents coming on board over the next few weeks - they
are finishing school. We have decreased the use of the "Mirror
Test" to just fill desks although; one owner still
has some strong tendencies toward the fill the desk approach.
I feel like I am making headway and I believe that has
much to do with being able to say "I learned it
in my Recruiting class" - the 3rd party validation
works miracles!” Katherine Catlin
Century 21 Worden & Green
“Steve, with it all there is so much; one idea alone, getting my manager
out into the field looking at inventory and using the TLC will create 1,000,000
in commissions. That alone has been worth our investment.”
Floyd Scott
Century 21 Arizona Foothill
Steve, I thought you
would like to check out a few things I have done for
our office techno wise.
- We now have a company blog cut and past this to
visit it century21jrsrealty.blogspot.com, this will
be connected
to our web site after our homebuyer seminar this Saturday.
- We have a recruiting My Space page
- I have multiple
listings on Craigslist.com for agents and have already
got two calls in the first
week.
- Our recruiting power point is on our web site.
Visit www.century21jrsrealty.com, and under the careers
tab,
click agent-recruiting presentation. Type in this
code: otherpw, and you can view the Power Point.
Let
me know your thoughts. JR
C21
Like a fine wine, you just keep getting better
all the time.
Sandy Persky
C21
Dear Steve,
I was there and got so much good info in more ways
than I expected Thanks Again. There is so much valuable
information I feel that I miss a class I will miss
part of a puzzle and then my picture will look awkward
and incomplete. Thanks for being such a great teacher.
Alicia Gomez
C21 Town and Country
Hey Steve,
I just wanted to thank you for the material you shared
yesterday. It was extremely helpful, and a significant
step in grasping where we are going with the recruiting
material.
I know you have a crazy busy week, but do hope you
enjoy every day!” Ron Russell
C21 Paradigm
“Yesterday's session
was very worthwhile, even though I did not do the map
correctly. I am re-doing
it and can see the value in identifying the areas and
pockets we need to concentrate on. I also thought the
group interaction was worthwhile and made me see the
similarity in problems across the board. My husband has
been involved with TQI programs as well as the Kaisen
concept, but I never thought much about it outside of
the world of Industry and steel. Keep up the good work.
This is an interesting process.” Kathy Merritt
Century 21 Pace Four Seasons
“Great session - I have an agent I have been working
on coming back in to do a business plan meeting on Tuesday!
I am hoping this will shorten the process for me as I
have a few agents that have been "talking" to
me that I have not been able to get to move off the mark.
Please if you get a moment send me the packet so I have
clean sheet to work off of.”
“I also am using the TLC program - our 1st house
is tomorrow and the agent I am meeting with Tuesday may
take advantage of it as well.”
“I have the Brand Book ready to go out to you
tomorrow. I have revised the book in that all the pages
are portrait now. Any and all comments are welcome.
I did my first business meeting and got a WOW - The agent
said his manager wants a meeting with him for the same
purpose but he doubted it would be as thorough. He isn't
making a move now but it did make him think and it was
great for me to do it!” Katherine Catlin
Century 21 Worden & Green
“On our recruiting activities
we are really going on one direction only: YOURS. Every
one of our presentations
is what we learned from you, every candidate starts with
the PowerPoint presentation, in the office, no more meetings
at the diner or someone else to close the candidate.
We are very serious about this. I will keep you posted.” Joe
Pimenta
CENTURY 21 Laffey Associates
“Good afternoon, Steve.
I really wanted to thank you again for all you did for
us. I feel I am a better
manager because of the program. Your efforts have truly
made recruiting easier, more effective, and more measurable.
In addition, the program helped teach me how to deal
with everyday problems I use to struggle with. I hope
the powers that be retain your service again so I can
continue improving my business.” Eric Jackson
CENTURY 21 Laffey Associates
“On behalf of Craig
and myself, I’d like
to take a moment to thank you for the opportunity to
learn systems by which to streamline and enhance our
recruiting efforts. I am looking forward to working with
you in the months ahead. Hugo Torres
CENTURY 21 Adams & Barnes
Steve,
I want to tell you, again, Thanks. I gave out my personal
Brand Book again and got such compliments. All the
interviewee's love it.
They tell me without me asking. I am enjoying using
all my new tools. I think the final class summed
it all up
to remind us ALL we learned, what we are using and
what we still need to use.” Diane Workman
Century 21 Lois Lauer
On our recruiting activities
we are really going on one direction only: YOURS. Every
one of our presentations is
what we learned from you, every candidate starts with
the PowerPoint presentation, in the office, no more meetings
at the dinner or someone else to close the candidate.
We
are very serious about this. I will keep you posted.
Joe Pimenta
General Manager & Associate Broker,
CENTURY 21 Laffey Associates
Good afternoon, Steve. I really wanted to thank you again
for all you did for us. I feel I am a better manager because
of the program. Your efforts have truly made recruiting
easier, more effective and more measureable. In addition,
the program helped teach me how to deal with everyday problems
I use to struggle with. I hope the powers that be retain
your service again so I can continue improving my business.
Eric Jackson
CENTURY 21 Laffey Associates
On behalf of Craig and myself, I’d like to take
a moment to thank you for the opportunity to learn systems
by which to streamline and enhance our recruiting efforts.
I am looking forward to working with you in the months
ahead.
Hugo Torres
Sales Manager / REALTOR,
CENTURY 21 Adams & Barnes
Steve,
I want to tell you, again, Thanks.I gave out my personal
Brand Book again and got such compliments. All the interviewee's
love it.
They tell me without me asking.I am enjoying using all
my new tools. I think the final class summed it all up
to remind us ALL we learned, what we are using and what
we still need to use. Diane Workman
Century 21 Lois Lauer Redlands, CA
Steve,
On behalf of Craig and myself, I’d like to take
a moment to thank you for the opportunity to learn systems
by which to streamline and enhance our recruiting efforts
I am looking forward to working with you in the months
ahead.
Hugo Torres
Sales Manager / REALTOR
Century 21 Adams & Barnes, Los Angeles, CA
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